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                                How do I disable call waiting?


If you are experiencing intermittent problems and disconnects while using the Internet services, the problem may be linked to call waiting if that feature is enabled on your service. Incoming call can disrupt your Internet connection.

 In order for the modem to disable call waiting when connected to the Internet, you have to modify the dialing procedure. Use the following steps in Windows 95 /98. 

  1. Click on the START button.

  2. Choose SETTINGS, then select CONTROL PANEL

  3. Double click on the MODEM icon.

  4. Select the modem you are using and then click on DIALING PROPERTIES button.

  5. Click the white check box to the left of "This location has call waiting."

  6. Select the disable characters from the drop-down box on the right that match your call waiting disable characters. (Normally *70)

  7. Click the OK button.

  8. This will disable call waiting whenever your computer is on the Internet.

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