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                                I receive a “Pop Lock Busy” error 

                                 when looking for e-mail.

When the transmission of e-mail to you from the mail server is abnormally interrupted, the computer can occasionally lock you out, thinking that your mailbox is busy. This can happen if the e-mail you are retrieve is unusually long or if it contains corrupt information. 

If you get a "locked mail" error, try the server again in 20 minutes or so. It will reset itself automatically and should be able to give you access to your mail again. 

If this does not remedy the problem contact us.

This is an occasional problem which you cannot remedy yourself. 

If you contact our help line, a technician can delete messages that might be interfering with your transmission.

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© 2001-2004 Red River Telephone & Telecom                      Last Modified  10/18/2007       Questions? Suggestions? Contact our Webmasters@rrt.net