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                                How can I tell if my modem works?


Windows 95/98 ships with a program called HyperTerminal. You can use HyperTerminal to connect with any computer. HyperTerminal is not an Internet program, but you can use it to verify the functionality of your modem. To test your modem with HyperTerminal, do the following:

  1. Click on the Start button, then choose Programs, and then Accessories.

  2. In Windows 95 you will see a folder labeled “HyperTerminal;” in Windows 98 you will need to click on a folder labeled “Communications” and then find a folder called “HyperTerminal.”

  3. Open the folder and then double-click on the Hyperterm icon. The program will ask for the name of your new connection.

  4. Type in anything you want, like “Test” for example, then click on the OK button.

  5. The “Connect To” screen will ask for a phone number. Use the same number you use do dial into our computers with.

  6. Type in that number and then click on the OK button. (Make sure to omit the area code.)

  7. Click on the “Dial” button on the next screen and the computer should dial.

  8. If the modem dials successfully, you should see a “username:” prompt. Enter your user name, followed by the Enter key.

  9. You should then see a “password:” prompt. Enter your password, followed by the Enter key.

  10. If you are dialing into an our server, you will see a “means:” prompt.

  11. You don’t have to go any farther at this point. Your modem has sent and received legible characters from another computer. It therefore works.

  12. You can click the hangup button at the top of your screen (Receiver off the phone).

  13. Close all screens without saving.

  14. If you did not receive legible characters on the screen or encountered some other error, then your modem may not be configured correctly. If you received the response outlined in steps 8-10, your modem is working. You may have problems with your Internet dial-up settings, but your modem is functional.

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